Privacy Policy (home decor and cake toppers store)

Privacy Policy last updated 24/04/2021

We are committed to protecting and respecting your privacy. This Privacy Policy sets out how we collect, use and share information that identifies you or is associated with you ("personal information").

For the purposes of the UK Data Protection Act 1998 (as amended or replaced), the General Data Protection Regulation (EU) 2016/679 (the "GDPR") and other applicable European data protection legislation (together the "Data Protection Legislation"), we are the data controller of the personal information we hold about you.

We are committed to protecting and respecting your privacy. This is of paramount importance to us. By using our site, you consent to us processing your personal data in accordance with our Privacy and Cookie Policies.

We collect personal information from you when you voluntarily submit information directly to us or through our website. This can include information you provide when you register to use the site, complete a form, provide feedback or reviews on our products or site, correspond with us and purchase products from us.

We also collect personal information indirectly from you such as information about the pages you look at on the site or the device you connect to the site with, or the products you add to your Wishlist or trolley.

The categories of personal information we collect :

• Contact details – Name, email address, telephone number and addresses
• Comments and opinions
• Information about products you have looked at
• Information about how you use and connect to the online service
• Messages you send to us for example emails and written correspondence
• Payment and transaction information – We will keep records of the products you purchase from us and the payment method you used for the transaction

Messages to us: we will use messages you send to us to help us respond to any query, issue or concern you raise.

Payment and transaction information: we will use payment and transaction information you provide to process payment for any product or service you purchase from us. We may also use the history of your transactions with us to determine products and services that may be of interest to you.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place a suitable physical, electronic and managerial procedures to safeguard and secure information we collect online.

Our entire website is encrypted and protected with SSL, which is an industry-standard encryption protocol. When you send sensitive information (such as your credit card number) to us via our site, your card data is securely handled by Paypal. We do not store your card details at all, and we have no access to them.

A cookie is a small file which asks permission to be placed on your computers hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

You may request details of personal information which we hold about you under the General Data Protection Regulation. Please email us at tip-top-toppers@hotmail.com and provide as much information as you can about the information you are looking for and we will be happy to try and help you find it.

Trading Name: Tip Top 

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.